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Mystery-Shopping.org.uk
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| Mystery Shopping Articles | Be a Mystery Shopper | Get Paid to Shop |
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Introduction to Mystery Shopping: Have you ever had a horrible meal in a restaurant or encountered a rude salesperson in a supermarket? Have you ever received exceptional service at the garage, in a doctors’ surgery, at the hairdressers perhaps?
Would you like your opinions to make a difference to the kind of service people receive in shops and other commercial outlets?
If so, you’re just the kind of person millions of firms all over the world employ to judge their business through the eyes of those who really matter - their customers!
Firms of all sizes employ people to shop and complete a questionnaire or report back on variety and choice of products, prices, in-store hygiene and cleanliness, efficiency of staff, store layout, length of queues at the checkout, and so on, in their own and competing outlets.
Tasks vary according to clients, their trade or commercial setting, and their own unique requirements. So, for example, the client might need to know how quickly his hotel staff answer telephone calls, another might need to know at what times of day his checkout queues are longer than six people deep, another might want to know if and how many people are leaving his store empty handed. All present very different tasks for the mystery shopper and the mystery shopping company concerned.
Extract from: Be a Mystery Shopper GET PAID TO SHOP … and keep everything you ‘buy’ completely free of charge! byAvril Harper
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Mystery Shopping Facts
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